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Contact MCNA

We're Here to Help You!

MCNA is dedicated to first-class customer service. We are here to help you if you have questions or need assistance.

Many of the most common questions may already be answered for you! Save time by reading our Frequently Asked Questions for Members and Individuals, our Frequently Asked Questions for Providers and Dentists, or our Frequently Asked Questions for Agents and Groups to see if your question has been answered.

If you still need assistance, you may call, mail, or email us below.

Call Us

You may call MCNA's Toll-Free Member Services Hotline from Monday to Friday, from 8am to 8pm EST (excluding national holidays). Our Automated Member Eligibility Hotline is available 24/7. Please note that other MCNA departments may be open at different times.

For the quickest service, first select your plan. Many of our plans have direct phone numbers that will save you time. Otherwise, you may call our main hotline using the toll-free phone numbers below:

Toll Free
1-800-494-MCNA
(1-800-494-6262)
TDD/TTY
1-800-955-8771
(For Hearing Impaired)
Mail Us

You may send postal mail to MCNA using this address:

MCNA Dental
200 West Cypress Creek Road, Suite #500
Fort Lauderdale, Florida 33309

Email Us

You may email questions to MCNA using the form below. Fields with a red star are required. Please provide as much information as possible. For quickest service you should use the form, but you may also email us at contactus@mcna.net.