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The Latest From MCNA

Below is the latest news and information from MCNA, as well as news from our partners in the dental health care industry. You may also subscribe to our RSS News Feed, or follow us on our Social Media Sites for quick access to our latest news and events.

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We post news regularly so be sure to check back often!


MCNA Insurance Company, the largest privately held dental insurance company in the United States, announced the appointment of the Honorable Rick Perry to the Board of Directors. In addition to his participation on the Board, Mr. Perry serves as a high-level advisor to the executive leadership of the company on a range of strategic issues including governmental relations and business development.

MCNA's proven managed dental care model for state Medicaid and CHIP programs combines increased access through a broad network of participating General Dentists and Specialists supported by a state of the art technology platform and dedicated team of administrative professionals supporting their practices.

"Our primary mission has always been to deliver value to our clients through the administration of high quality dental care and services in a fiscally responsible manner," said Dr. Jeffrey Feingold, MCNA's Chairman and Chief Executive Officer. "This mission is critically important given the highly transformative state of dental care delivery in many state Medicaid programs. We are pleased to welcome Governor Perry to our Board of Directors. His extensive experience will contribute greatly to our strategy for growth throughout the United States."

Mr. Perry has a distinguished career in public service. He served as Governor of the State of Texas for 14 years, the longest serving governor in the state's history. While Governor, he served two terms as Chairman of the Republican Governors Association. He has also played an influential role in national politics as a two-time candidate for President of the United States of America. Mr. Perry's sensible fiscal policies and transparent, accountable leadership style produced a proven track record for job growth and economic success, and has become a model for cost savings and economic stability for other states to follow. His broad vision for health care delivery resulted in a successful restructuring of the Texas Medicaid Program and increased access to quality dental and medical care.

"I have known Dr. Feingold for quite some time, having enjoyed a successful professional relationship with MCNA since it became a dental benefit administrator for Texas Medicaid," said Mr. Perry. "I know from the experience of restructuring the Texas Medicaid Program that the delivery of dental benefits through a stand-alone managed dental care model works better and costs less. I am pleased to be able to join MCNA's leadership team and am excited about our opportunities to extend better dental care to the most vulnerable citizens of our nation."

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MCNA Dental sponsored a free health fair for our members and the entire community at the Word of Life Church in El Paso, Texas. The health fair offered visitors a wealth of information about oral health, wellness programs, and other health resources available in the community. It was hosted at the church on January 30, 2016.

MCNA Dental representatives provided free dental screenings and information about obtaining proper oral health care and services. We also handed out dental kits and other free giveaways to visitors at our event booth. Other medical professionals and community organizations provided free vision, glucose, and blood pressure screenings, as well as fitness tests.

The Word of Life Church was an invaluable partner in the successful organization of this event. "MCNA Dental seeks opportunities like this one to provide free access to basic oral and overall health care screenings in the communities we serve," said Marty Bailey, Associate Vice President of Administration and Operations. "Our goal is to help children and families obtain vital information and resources that will help them improve their health and long-term quality of life."

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MCNA Dental's leadership team and staff gave back to the community during the 2015 holiday season by delivering meals and holiday spirit to children and their families at the Ronald McDonald House. Our offices in Fort Lauderdale, Florida, and San Antonio, Texas, provided multiple meals and treats to help create a "feeling of home" during the final weeks of December.

The Ronald McDonald House helps families stay close to children receiving medical treatment by offering housing that is near the treatment facility. The organization can also cover the expense of staying together in another city. Housing and other services available through the Ronald McDonald House Charities are made possible in part by the generosity of donors and volunteers like the leadership team at MCNA Dental.

"We were touched and inspired by the spirit of welcome and support present at the Ronald McDonald House," said Marty Bailey, Associate Vice President of Administration and Operations for MCNA Dental. "Being a part of the mission to provide a comfortable, safe haven for families and children going through the stress of medical treatment energized us to continue to seek opportunities to give back to our community throughout the year."

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SOC Logo

MCNA Dental today announced receipt of its Service Organization Control (SOC) 2 Type 1 attestation report, which independently validates that the company's internal security controls comply with standards set forth by the American Institute of Certified Public Accountants (AICPA). MCNA Dental pursues quality certifications like this one to ensure we continue to provide services that exceed our clients' expectations for quality service.

According to Daniel Salama, Chief Information Officer and Chief Information Security Officer, "MCNA Dental's SOC 2 recertification clearly illustrates that the integrity and suitability of internal controls built into our systems remain of paramount importance. It represents our assurance to all clients that we have the necessary controls in place to protect their data and privacy."

The report, prepared after a rigorous independent audit completed by the nationwide security, assurance, and compliance solutions firm A‑Lign®, evaluated the risks and opportunities of MCNA Dental's IT‑enabled system. Auditors completed the evaluation using the AICPA Trust Services Principles and Criteria security, availability, and confidentiality.

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MCNA Dental today announced that it has received a two-year NCQA Certification in Credentialing and Recredentialing*. The company's Credentialing and Recredentialing programs, providing service excellence to dental providers participating in Medicaid across the country, first received NCQA certification in 2011.

"This achievement represents confirmation of the environment of continuous quality improvement that drives our company forward," said Mayre Thompson, Chief Compliance Officer. "The exceptional leadership provided daily throughout our company enables them to meet the needs of our increasingly diverse provider network, which allows MCNA Dental to provide greater access to high quality dental care and services for our members."

NCQA's mission is to improve the quality of health care, a goal mirrored by MCNA Dental in its effective and responsible management of Medicaid and CHIP dental programs. NCQA's Certification in Credentialing and Recredentialing is the result of a voluntary review process. MCNA Dental applied for renewal of this certification to promote the continuous enhancement of its services supporting network providers.

According to NCQA President Margaret E. O'Kane, "Achieving Credentialing Certification from NCQA demonstrates that MCNA Dental has the systems, process and personnel in place to conduct credentialing in accordance with the strictest quality standards."

Recertification involves a rigorous review of materials and processes through both on- and off-site evaluations conducted by physicians and experts in the field. NCQA Certification is governed by the Standards for Certification in Credentialing, developed with the assistance of representatives from the Standards Committee, the Review Oversight Committee, and input from other organizations.

About NCQA: NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

* NCQA has reviewed and certified MCNA Dental's Credentialing functions only. For complete details on the scope of this review, visit

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Jeffrey P. Feingold, D.D.S., M.S.D., was an honoree at the 45th Anniversary Gala for the School of Dentistry at the University of Texas Health Science Center San Antonio (UTHSCSA). Dr. Feingold, President and Chief Executive Officer of MCNA Dental, the largest privately held dental insurance company in America, joined over 600 students, faculty, alumni, and community and business leaders at the Gala on May 8, 2015, to receive his honor and pay tribute to the school's legacy. The evening also celebrated progress into the future with the dedication of the new Center for Oral Health Care and Research planned for later this year.

Dr. Feingold is an ardent supporter of the School of Dentistry and the new facility, which will usher in a new era of educational excellence and research. The partnership extends to include MCNA Dental. "I am proud of the bond my company and all employees have built with the school. Together we have already achieved significant improvement in the utilization of key preventive dental services across Texas," said Dr. Feingold. "We will continue to benefit the oral health of the children of Texas and in so doing, help them achieve better overall health as they develop into the future leaders of this great state."

According to Dr. Feingold, "Education and research will drive the advancement of our profession. I have dedicated my life to dentistry and I see that same passion in the faculty and students at the UT Health Science Center School of Dentistry - this South Texas institution, with its rich history of care and service to the vulnerable populations unique to this region, is poised to become the epicenter of that advancement."

Texas Governor Greg Abbott and the Honorable Rick Perry, contributing to a special video presentation for the evening's honorees, stated their support for Dr. Feingold's achievements and his dedication to education and quality oral health care for all. "I applaud Dr. Feingold for his commitment to the advancement of dentistry and for his true passion: ensuring the children of Texas have access to the dental care they deserve," said Governor Abbott.

"Dr. Feingold is dedicated to serving vulnerable populations, especially the children of Texas," said the Honorable Rick Perry. "That's why he has been such a generous donor to the UT Health Science Center...he has invested in building UT Dentistry's new game-changing, state-of-the-art facility that will advance dental education and clinical care for generations to come."

In 2014, Dr. Feingold and his wife Barbara made a transformational gift of $250,000 toward the construction of the Center for Oral Health Care and Research. The school has named the primary public entrance the Dr. Jeffrey P. and Barbara S. Feingold Atrium and will further commemorate their gift by permanently displaying a plaque and portrait of the couple in the building. Dr. Feingold also serves as a member of the Development Board of the UTHSCSA.

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