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The Latest From MCNA

Below is the latest news and information from MCNA, as well as news from our partners in the dental health care industry. You may also subscribe to our RSS News Feed, or follow us on our Social Media Sites for quick access to our latest news and events.

For press inquiries, contact our Office of Media Relations at:

We post news regularly so be sure to check back often!


MCNA Dental's leadership team and staff gave back to the community during the 2015 holiday season by delivering meals and holiday spirit to children and their families at the Ronald McDonald House. Our offices in Fort Lauderdale, Florida, and San Antonio, Texas, provided multiple meals and treats to help create a "feeling of home" during the final weeks of December.

The Ronald McDonald House helps families stay close to children receiving medical treatment by offering housing that is near the treatment facility. The organization can also cover the expense of staying together in another city. Housing and other services available through the Ronald McDonald House Charities are made possible in part by the generosity of donors and volunteers like the leadership team at MCNA Dental.

"We were touched and inspired by the spirit of welcome and support present at the Ronald McDonald House," said Marty Bailey, Associate Vice President of Administration and Operations for MCNA Dental. "Being a part of the mission to provide a comfortable, safe haven for families and children going through the stress of medical treatment energized us to continue to seek opportunities to give back to our community throughout the year."

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SOC Logo

MCNA Dental today announced receipt of its Service Organization Control (SOC) 2 Type 1 attestation report, which independently validates that the company's internal security controls comply with standards set forth by the American Institute of Certified Public Accountants (AICPA). MCNA Dental pursues quality certifications like this one to ensure we continue to provide services that exceed our clients' expectations for quality service.

According to Daniel Salama, Chief Information Officer and Chief Information Security Officer, "MCNA Dental's SOC 2 recertification clearly illustrates that the integrity and suitability of internal controls built into our systems remain of paramount importance. It represents our assurance to all clients that we have the necessary controls in place to protect their data and privacy."

The report, prepared after a rigorous independent audit completed by the nationwide security, assurance, and compliance solutions firm A‑Lign®, evaluated the risks and opportunities of MCNA Dental's IT‑enabled system. Auditors completed the evaluation using the AICPA Trust Services Principles and Criteria security, availability, and confidentiality.

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MCNA Dental today announced that it has received a two-year NCQA Certification in Credentialing and Recredentialing*. The company's Credentialing and Recredentialing programs, providing service excellence to dental providers participating in Medicaid across the country, first received NCQA certification in 2011.

"This achievement represents confirmation of the environment of continuous quality improvement that drives our company forward," said Mayre Thompson, Chief Compliance Officer. "The exceptional leadership provided daily throughout our company enables them to meet the needs of our increasingly diverse provider network, which allows MCNA Dental to provide greater access to high quality dental care and services for our members."

NCQA's mission is to improve the quality of health care, a goal mirrored by MCNA Dental in its effective and responsible management of Medicaid and CHIP dental programs. NCQA's Certification in Credentialing and Recredentialing is the result of a voluntary review process. MCNA Dental applied for renewal of this certification to promote the continuous enhancement of its services supporting network providers.

According to NCQA President Margaret E. O'Kane, "Achieving Credentialing Certification from NCQA demonstrates that MCNA Dental has the systems, process and personnel in place to conduct credentialing in accordance with the strictest quality standards."

Recertification involves a rigorous review of materials and processes through both on- and off-site evaluations conducted by physicians and experts in the field. NCQA Certification is governed by the Standards for Certification in Credentialing, developed with the assistance of representatives from the Standards Committee, the Review Oversight Committee, and input from other organizations.

About NCQA: NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

* NCQA has reviewed and certified MCNA Dental's Credentialing functions only. For complete details on the scope of this review, visit

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Jeffrey P. Feingold, D.D.S., M.S.D., was an honoree at the 45th Anniversary Gala for the School of Dentistry at the University of Texas Health Science Center San Antonio (UTHSCSA). Dr. Feingold, President and Chief Executive Officer of MCNA Dental, the largest privately held dental insurance company in America, joined over 600 students, faculty, alumni, and community and business leaders at the Gala on May 8, 2015, to receive his honor and pay tribute to the school's legacy. The evening also celebrated progress into the future with the dedication of the new Center for Oral Health Care and Research planned for later this year.

Dr. Feingold is an ardent supporter of the School of Dentistry and the new facility, which will usher in a new era of educational excellence and research. The partnership extends to include MCNA Dental. "I am proud of the bond my company and all employees have built with the school. Together we have already achieved significant improvement in the utilization of key preventive dental services across Texas," said Dr. Feingold. "We will continue to benefit the oral health of the children of Texas and in so doing, help them achieve better overall health as they develop into the future leaders of this great state."

According to Dr. Feingold, "Education and research will drive the advancement of our profession. I have dedicated my life to dentistry and I see that same passion in the faculty and students at the UT Health Science Center School of Dentistry - this South Texas institution, with its rich history of care and service to the vulnerable populations unique to this region, is poised to become the epicenter of that advancement."

Texas Governor Greg Abbott and the Honorable Rick Perry, contributing to a special video presentation for the evening's honorees, stated their support for Dr. Feingold's achievements and his dedication to education and quality oral health care for all. "I applaud Dr. Feingold for his commitment to the advancement of dentistry and for his true passion: ensuring the children of Texas have access to the dental care they deserve," said Governor Abbott.

"Dr. Feingold is dedicated to serving vulnerable populations, especially the children of Texas," said the Honorable Rick Perry. "That's why he has been such a generous donor to the UT Health Science Center...he has invested in building UT Dentistry's new game-changing, state-of-the-art facility that will advance dental education and clinical care for generations to come."

In 2014, Dr. Feingold and his wife Barbara made a transformational gift of $250,000 toward the construction of the Center for Oral Health Care and Research. The school has named the primary public entrance the Dr. Jeffrey P. and Barbara S. Feingold Atrium and will further commemorate their gift by permanently displaying a plaque and portrait of the couple in the building. Dr. Feingold also serves as a member of the Development Board of the UTHSCSA.

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MCNA Dental celebrated February as National Children's Dental Health Month (NCDHM) by holding a children's poster contest for all members. MCNA members were invited to draw a poster depicting good oral hygiene habits at home and the importance of visiting the dentist. The purpose of the contest was to increase children's awareness of oral health by encouraging them to creatively share how they take care of their teeth and gums every day.

We are proud to announce that the top three winning posters submitted by members in Texas, Florida, and Louisiana have been selected. Each of the members who sent in a winning entry was awarded a prize, and the three winning posters have been displayed on MCNA Dental's Facebook page at

"The Quality Improvement Program continually seeks new ways to reach children and enhance their understanding of why good oral health matters in their daily lives," said Oteasa Townsend-Hardy, Director of Quality Improvement and Risk Management. "We are thankful for the energy and creativity evident in all entries received during our NCDHM Poster Contest, and we look forward to engaging more members in the future with events like this one."

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MCNA Dental became a proud partner of Broadmoor Elementary School to support increased oral health awareness and education for students, and to promote literacy. This new partnership was kicked off on May 14, 2015, when MCNA Dental's outreach specialists visited with 100 pre-kindergarten and kindergarten students to teach them about good oral health and demonstrate proper oral hygiene habits. Samantha Feingold-Criss, Vice President of External Affairs and Deputy Legal Counsel, then treated the children to a special story time where she read MCNA Dental's first-ever children's book, Itty Bitty Baby Teeth.

Principal Dr. Omar Riaz welcomed Enid Weisman, the mayor of Aventura, and Dr. Dorothy Bendross-Mindingall, Miami-Dade County School Board Member for District 2 overseeing Broadmoor Elementary. Their special appearance underscored the importance of MCNA Dental's outreach at the school. "It was a home run when MCNA visited Broadmoor Elementary School!The students got vital information about the importance of proper dental hygiene, books were donated to the classes, and MCNA became the school's Dade Partner," said Mayor Weisman. "MCNA truly understands the importance of corporate partnerships to public education. Kudos to them."

According to Mrs. Feingold-Criss, "The spirit of giving back is an intrinsic part of MCNA Dental's corporate culture. Partnerships like the one we have formed with Broadmoor Elementary are priceless opportunities that allow us to channel that spirit into outreach that helps the most vulnerable children in our communities achieve better oral and overall health."

MCNA Dental donated 100 books to the Broadmoor Elementary school library as well as $500 toward student supplies. Outreach specialists also provided each child with a backpack full of giveaways including a dental kit, a water bottle, a copy of Itty Bitty Baby Teeth, and another children's book. All books and funds given to the school were made possible by MCNA Dental's Inaugural Book Drive, in which MCNA's employees donated over 7,500 books and raised over $1,000 in celebration of May as Get Caught Reading Month. The company contributed additional funds and provided a match of $1 for every book and $1 for each dollar raised to bring the total funds available for outreach visits to schools in Texas, Florida, and Louisiana to over $10,000.

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