We're Here to Help You!
MCNA is dedicated to first-class customer service. We are here to help you if you have questions or need assistance.
Many of the most common questions may already be answered for you! Save time by reading our Frequently Asked Questions for Members and Individuals or our Frequently Asked Questions for Providers and Dentists to see if your question has been answered.
If you still need assistance, you may call, mail, or email us below.
You may call MCNA's Toll-Free Member Services Hotline from Monday to Friday, from 8 am to 8 pm EST (excluding national holidays). Our Automated Member Eligibility Hotline is available 24/7.
The toll-free Member Hotline number for your plan is on your Member ID Card. If you do not have your Member ID Card, you can select your plan to see the Member Hotline number to call.
To contact our corporate offices, you may call 1-800-494-6262. Please note this is not a Member Hotline. If you are an MCNA member, please dial the number on your Member ID Card.
You may send postal mail to MCNA using this address:
MCNA Dental
P.O. Box 740370
Atlanta, GA 30374-0370
You may email questions to MCNA using the form below. Fields with a red star are required. Please provide as much information as possible. For quickest service you should use the form, but you may also email us at contactus@mcna.net.
