The Latest From MCNA

MCNA Dental and its affiliate, Healthplex, announced today that they have donated $250,000 to community-based organizations operating in New York, Texas, Arkansas, Iowa, Florida, Louisiana, Utah, Idaho, and Nebraska. Our goal is to support the communities, families, and individuals who are facing challenges to their financial and physical health due to the coronavirus pandemic.

In addition to monetary donations, our team has donated 150,000 meals through the Food Bank for New York City, supplied surgical masks and gloves to NYC Health + Hospitals, and provided dental kits to community groups in each of the markets we serve. These contributions will support the oral and overall health of our communities by helping to increase access to vital resources during this unprecedented time.

"MCNA Dental and Healthplex are collaborating with organizations within our communities to channel donations directly to pandemic relief efforts. Our team members across the country are proud to be able to help make a difference for our members and their families with these donations. Throughout this crisis, we have worked tirelessly to provide the support and customer service that they need to maintain good oral health, including helping them access necessary urgent and emergency dental care," said Glen Feingold, Chief Operating Officer of MCNA Dental and Chairman of Healthplex.

"In the midst of this global health pandemic, we want our members and the dentists we partner with to know that we are there for them to help our communities overcome adversity. Our desire is to help them meet their most urgent needs, relieving the stress that so many are facing in communities across the nation," said Carlos Lacasa, Senior Vice President and General Counsel of MCNA Dental.

Our donations build on our longstanding commitment to giving back to the communities we serve in an effort to strengthen and support our members, network providers, and state partners in the face of adversity.

Community support organizations in nine states have received health supplies and financial donations from MCNA Dental and Healthplex to help them in their efforts to alleviate the hardships felt by so many across the country. The organizations that we have supported include:

• New York City Health + Hospitals - New York
• Food Bank for New York City - New York
• San Antonio Food Bank - Texas
• Second Harvest Food Bank - Louisiana
• Greater Baton Rouge Food Bank - Louisiana
• Feeding South Florida - Florida
• Arkansas Hunger Relief Alliance - Arkansas
• Food Bank for the Heartland - Nebraska
• Community Action Partnership - Idaho
• Salt Lake Education Foundation - Utah
• Utah Food Bank - Utah
• Food Bank of Iowa COVID-19 Relief - Iowa
• Southeast Warren Food Pantry - Iowa

MCNA Dental announced today the appointment of the Honorable Rick Perry, former United States Secretary of Energy and former Governor of Texas, as Vice Chairman of the Board of Directors for MCNA Insurance Company, the country's largest insurer for Medicaid and CHIP dental programs with state agencies. He has also been appointed to the role of Chief Strategy Officer. He previously served on MCNA Insurance Company's Board of Directors.

The Honorable Mr. Perry will provide strategic vision for the expansion of MCNA Dental's national platform for dental managed care. He will play a leading role in governmental relations and provide key insight on healthcare reform, an issue he successfully addressed as the Governor of Texas.

"It gives me great joy to welcome Mr. Perry back to the MCNA family, and congratulate him on his service to our country. His tremendous diplomatic expertise and his experience spearheading Medicaid reform in Texas will enhance the capabilities of our leadership team and help to introduce a new era of innovation and growth benefitting our state partners, network providers, and the members we serve across the nation," said Dr. Jeffrey Feingold, Chief Executive Officer and President of MCNA Dental.

"I consider Dr. Jeffrey Feingold to be a close personal friend and have long admired his vision and leadership. Dr. Feingold is a passionate advocate for dental managed care and children's oral health. I am excited to rejoin the MCNA team and help to further its mission of providing high quality oral health care for the children of America," said the Honorable Mr. Perry.

With over 35 years of political and leadership experience, the Honorable Mr. Perry is a proven authority on healthcare reform, educational reform, and the economy and job creation. As Governor of Texas from 2000 to 2015, he led the way for accountability, transparency, and Medicaid reform to create a health care system that delivers quality dental and health care to children and families while maintaining fiscal efficiency for state government. Then Governor Perry's fiscal policies spurred the expansion of the Texas economy making the state the national leader in job creation and business growth.

MCNA Dental announced today that it has been awarded a contract by Texas Health and Human Services to continue to provide dental managed care to enrollees in the Texas Medicaid and CHIP Dental Services programs. MCNA Dental began providing dental benefit management services in Texas in 2012 and currently serves almost 1.5 million Medicaid and CHIP recipients statewide. Operations under the new contract are anticipated to begin September 1, 2020.

"We are proud of our long-standing partnership with Texas Health and Human Services, and look forward to continuing our mission to
improve the oral health of children across the state. We thank the dentists and dental professionals in our Texas network for their hard work and dedication to quality care for our members, and welcome the opportunity to continue our close collaboration with them," said
Dr. Philip Hunke, Plan President.

MCNA Dental is a national dental benefits administrator serving Medicaid agencies in Texas, Florida, Louisiana, Idaho, Iowa, Nebraska, Arkansas, and Utah. Through its affiliate Healthplex, MCNA Dental also serves members throughout New York State and the Northeast Region. We provide 8 million members across the United States with access to high quality preventive dental care through comprehensive provider networks built to meet their oral health and wellness needs.

"Our team utilizes local expertise and relationships with key community organizations as part of our focus on early and ongoing preventive care, positive engagement, and targeted member outreach. We are proud to be a part of the future of the Texas Medicaid and CHIP Dental Services program, which is a proven model for managed dental care nationwide," said Shannon Boggs-Turner, Executive Vice President.

MCNA Dental has a well-established program for improving the oral health of communities across Texas. Our proven member outreach and education strategy includes partnering with nonprofit organizations, local schools, community groups, and healthcare organizations to reach members in the communities where they live and work. Since 2012, our Texas-based Member Advocates have participated in over 2,000 outreach events, educating Texans about the importance of oral health and connecting with the communities we serve. MCNA Dental's Member Advocates also assist with the coordination of care through our Case Management Program to ensure appropriate dental care for members with special health care needs.

Healthplex, Inc., announced today that, following the receipt of all required regulatory approvals, the company has been acquired by affiliates of MCNA Dental, the largest full-risk Medicaid and Children's Health Insurance Program dental benefits manager in the country. These combined affiliate companies will serve over 8 million members nationwide.

"The addition of Healthplex to our family of companies allows us to take the next step in our strategy for growth, complementing our national platform and expanding our commercial dental insurance products and other offerings. Healthplex shares in our mission of promoting accessible dental care for all. Our entire organization is enthusiastic about this opportunity to further transform oral health care in our communities by delivering enhanced value for the members, providers, Managed Care Organizations, and state partners we serve," said Glen Feingold, Chief Operating Officer for MCNA Dental.

MCNA Dental has a proven 27-year track record of facilitating high quality, cost effective oral healthcare services. MCNA serves beneficiaries in Texas, Louisiana, Florida, Iowa, Idaho, Arkansas, Nebraska, and Utah all through direct contracts with the state Medicaid agencies in each state. It was the first dental plan in the nation to receive full URAC Dental Plan Accreditation and has maintained NCQA accreditation in credentialing since 2011.

Founded in 1977 by Dr. Martin Kane and Dr. Stephen Cuchel, Healthplex is a New York-based dental insurance and management company with extensive experience in both government-funded and commercial dental programs. Healthplex has provided best-in-class dental services to government-funded programs through contracts with Managed Care Organizations (MCOs) since 1995. The company currently administers dental benefits for the programs of 33 MCO clients to include Medicaid, Child Health Plus, Medicare, MLTC, FIDA, Essential, and HARP plans. Healthplex also underwrites and administers dental plans for 225 prominent labor unions and municipalities, and 3,000 commercial businesses. The company currently serves 2.4 million members in New York State.

"The Healthplex team is looking forward to combining our regional expertise with MCNA's national presence while implementing proven best practices, making both companies stronger. I am personally excited to have the opportunity to continue to build upon Healthplex's 40-year story of growth with a company so closely aligned with our vision and our commitment to service in our community. Healthplex already manages the highest rated dental plans in our markets, and having the energy and enthusiasm of the Feingold family behind us will make Healthplex that much more formidable as a competitor in our existing and expansion markets," said Christopher Schmidt, President and CEO of Healthplex.

DLA Piper LLP (US) and Windels Marx Lane & Mittendorf LLP served as legal adviser to the selling shareholders of Healthplex, Inc., throughout the acquisition process. Akerman LLP and Greenberg Traurig LLP of New York served as legal advisers to the purchasers and MCNA Dental.

MCNA Dental announced today that it has been once again accredited by NCQA in Credentialing. NCQA Accreditation is a voluntary review process, which MCNA Dental has successfully completed five times since 2011 as part of our ongoing commitment to quality service for our networks of dental providers and the state agencies with which we partner.

"Our achievement of this three-year accreditation is a reflection of MCNA Dental's dedication to providers and to continual improvements in our credentialing processes. We seek NCQA and other nationally recognized accreditations to verify and validate that all of our operational processes meet or exceed the highest industry standards," said Mayre Herring Thompson, Chief Compliance Officer for MCNA Dental.

"MCNA Dental is a provider friendly organization, and NCQA Accreditation in Credentialing instills confidence in the services we provide. It lets dentists know that MCNA Dental goes the extra mile to have the systems, process, and personnel in place that ensure smooth and accurate credentialing and re-credentialing activities, improving the provider experience," said Bret McBride, Director of Credentialing for MCNA Dental.

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA's website (ncqa.org) contains information to help consumers, employers and others make more- informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org, and on LinkedIn at linkedin.com/company/ncqa.

* NCQA has reviewed and accredited MCNA Dental's Credentialing functions only. For complete details on the scope of this review, visit www.ncqa.org.

MCNA Dental has begun administration of dental benefits for the Florida Medicaid Dental Health Program, serving Medicaid members and Individuals with Intellectual Disabilities statewide. The company was one of three dental plans awarded a contract by the Florida Agency for Health Care Administration (AHCA) in June 2018 following a competitive procurement.

"As a Florida company headquartered in Fort Lauderdale, we have a unique understanding of the needs of our members and providers. Our dental plan has been serving Medicaid members in Florida since 2006, and we look forward to continuing to partner with AHCA to make this new program a success. Our entire team is committed to improving the oral health of Florida's residents," said Glen Feingold, Chief Operating Officer for MCNA Dental.

MCNA Dental maintains a comprehensive network of dental providers in Florida. In addition to high quality individual and group practices, the company's network includes state dental schools, county health departments, federally qualified health centers, and rural health clinics to offer members unparalleled access to care.

MCNA Dental's proven approach is a successful model for managed dental care in the other states the company serves. MCNA Dental's focus on outstanding service and support for participating dentists helps to facilitate the delivery of quality dental care and treatment. The company's Member Advocates engage in targeted community outreach to increase oral health literacy and encourage members to seek regular preventive dental care.

MCNA Dental offers providers and members access to innovative technology-based solutions including an online Provider Portal, Member Portal, and the MyMCNA member app. These easy-to-use tools enhance the member and provider experience.