Doug Nelson, MBA, CPA, PMP

Executive Director, Arkansas

Doug Nelson serves as MCNA's Arkansas Executive Director. Mr. Nelson brings a wealth of operational, technical, accounting, and process improvement experience from previous corporate, higher education, and government leadership positions, including ten years supporting Arkansas Medicaid. He is responsible for Arkansas plan operations in close collaboration with MCNA's world-class operational teams and an experienced team of Arkansas-based provider relations and member outreach professionals. As a Six Sigma Black Belt, Mr. Nelson is passionate about impactful quality and process improvement for our Arkansas plan, working closely with senior leadership on business planning at the strategic and tactical levels. He also works closely with Arkansas Medicaid, the Arkansas Oral Health Coalition, and other organizations representing the Arkansas dental community to ensure the highest quality of care for our members and the highest level of support for our network providers.