René Canales

Vice President, Provider Operations

René Canales serves as Vice President of Provider Operations for MCNA. Mr. Canales is an accomplished professional in all areas of Medicaid, CHIP, and Medicare Advantage contracting, including provider relations, claims processing, and customer service. He began his career building provider networks in Texas and California before enlarging his scope with MetLife to oversee successful expansion in 14 states. He has also served as Compliance Officer with Premier Access Insurance Co. where he oversaw all compliance activities including the development of key internal policies relating to state and federal laws governing both commercial and government programs. As Vice President of Provider Operations, Mr. Canales oversees a staff of highly trained network development and provider relations professionals and continually looks for process improvements to simplify the provider experience and increase satisfaction with MCNA's services. He regularly collaborates with Executive leadership in all operational areas to guide MCNA's network development strategy across the country and ensure continuing focus on the "voice" of the provider.